PRIVACY POLICY

WE VALUE YOUR PRIVACY

This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website or make a purchase from us.

Who we are
Armazém dos Linhos de Filipa Pinto Basto, Lda, located at R Passos Manuel, 15/19, 4000-384 Porto, Portugal, with VAT number PT500094314, is the data controller of your personal data. Our contact email is shop@armazemdoslinhos.com.

What data we collect
We collect personal data when you visit our website, create an account, or place an order. This includes:

    • Name, contact details (email, phone number)
    • Billing and shipping information
    • Payment details (processed securely via third-party payment providers)
    • Browsing behaviour (e.g., pages viewed, time spent on site)

How we use your data

We use your data to:

      • Process and deliver orders
      • Communicate with you regarding your order
      • Improve our website and services
      • Send marketing communications if you have consented

Data sharing
We do not sell your data to third parties. However, we share your data with service providers (e.g., shipping, payment processing) to fulfil our obligations to you.

Your rights
Under the General Data Protection Regulation (GDPR), approved by Regulation (EU) 2016/679 of the European Parliament and the Council of 27 April 2016, you have the right to:

    • Access your data
    • Correct inaccuracies in your data
    • Request deletion of your data
    • Restrict the processing of your data
    • Transfer your data (data portability)
    • Withdraw consent for marketing at any time

You can exercise your rights by contacting us at shop@armazemdoslinhos.com.

Data retention
We retain your data for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

Security of your data
The protection, security, and privacy of your personal data are of the utmost importance to Armazém dos Linhos de Filipa Pinto Basto, Lda. We take appropriate technical and organisational measures to protect your data against unauthorised access, loss, or misuse.

Contact us
For any queries about your data or this policy, or to exercise your rights, please contact us at shop@armazemdoslinhos.com.